3DPLM Software Solutions Limited (3DPLM) is a 58:42 joint venture between Geometric Ltd., a specialist in Product Lifecycle Management (PLM) software development and Dassault Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the world's leading provider of CAD tools and PLM solutions.
Established in 2002, at 3DPLM, we work on product development, industrialization, maintenance, documentation, and market support for cutting-edge and innovative products like CATIA, ENOVIA, DELMIA, SIMULIA, 3DVIA, SolidWorks and ACIS.
(Freshers) Walk-In : BE / B.Tech : CATIA Product Support @ PUNE
Greetings from 3dPLM ! We have an opportunity for CATIA Product Support.
Job Position : CATIA Product Support
Job Designation : Technical Support Engineer
Job Category : Core Engineering
Walk-In Location : Pune, Maharashtra
Job Location : Pune, Maharashtra
Qualification - Eligibility Criteria : (Mandatory)
# Bachelors Degree in Mechanical/Production/
# 0 to 1 year experience in CAD domain.
# Good English communications skills, both written and verbal required.
# Strong negotiation skills, analytical skills, problem solving skills
Please Note :
1) We are looking for candidates with academics above 60% and above with no gaps or breaks in education.
2) We are looking for candidates who can join us within 1 week (freshers preferred).
3) BE Mechanical/Production graduates can only apply.
(CS, IT and all other branches are NOT eligible.)
Desired Experience : 0-1 Years
Key Skills :
# CATIA, Cad Pro E, PLM, Technical Support, Application Support, Product Support, Customer Support, Pro Engineer
Job Responsibilities :
# Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
# Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
# Coordinate communications between with development team and the customer
Job Profile :
# Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
# Reproduce customer issue in-house, this will require recreating the customer environment in-house.
# Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
# Submit and track issue with Development Team
# Validate Solutions provided by development team
# Coordinate communications between yourself, development team, and the customer
# Organize calls with customer to converge upon a resolutions
# Coordinate efforts with R&D and other DS teams to meet customers targets
# Manage defect communications between Dassault Systemes Support & the customer
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Voter-ID/
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Note: Pls carry a copy of this posting and a hard copy of your resume for the interview.
Walk-In Date : On 25th and 26th July 2013
Walk-In Time : 9.30 AM to 10.30 AM only
Walk-In Venue :
3DPLM Software Solution,
Red Fort Bldg, Plot No. 15/B Pune Infotech Park,
M. I. D. C. Hinjewadi Taluka Mulshi, Phase 1,Pune
Contact Person : Deepti
All the best !!!
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